Returning Your Hertz Rental Car at Heathrow Airport: Your Complete Guide

Returning your Hertz rental car at London's Heathrow Airport doesn't have to be stressful. By following these comprehensive steps and planning ahead, you can ensure a smooth transition from wheels to wings.

1. Pre-Return Checklist:

Review Your Rental Agreement: Familiarize yourself with the terms of your rental agreement, including fuel policy and drop-off time.
Refuel: Fill up the gas tank as per your agreement, using nearby gas stations if needed. It's generally more cost-effective than Hertz's refueling service.
Gather Belongings: Thoroughly check the car's interior, trunk, and glove compartment for any personal items.

2. Navigating to the Hertz Return Lot:

Signage: Follow signs for "Car Rental Returns" or "Hertz Returns" as you approach the airport.
GPS: Use the address provided by Hertz or your GPS for accurate navigation. The return lot is typically on the airport perimeter.
Terminal-Specific Drop-Offs: In some cases, Hertz may offer drop-offs at specific terminals. Confirm this beforehand to avoid confusion.

3. The Return Process:

Parking: Park your car in the designated Hertz return area. Spaces are usually clearly marked.
Check-In: A Hertz representative will greet you, inspect the vehicle for damages, and complete the necessary paperwork. Have your rental agreement and driver's license ready.
Shuttle Service: Hertz operates complimentary shuttle buses to all Heathrow terminals. Look for the shuttle bus stop and board the bus to your desired terminal. The journey usually takes 10-15 minutes, but allow for extra time during peak hours.

4. Flight Considerations:

Connection Time: Be mindful of the minimum connection time required by your airline if you have a connecting flight. Factor this into your overall return schedule.
Terminal Transfers: If you need to transfer between terminals, utilize Heathrow's free inter-terminal transportation options (trains or buses).
Early Returns: If returning your car early, check with Hertz for any potential benefits or adjustments to your rental charges.

Additional Tips:

Out-of-Hours Returns: If returning outside regular hours, inquire about Hertz's after-hours drop-off procedures.
Damage Concerns: If you notice any new damage to the car, report it to the Hertz representative during check-in.
Contact Information: Save Hertz's contact information in case you have questions or need assistance during the return process.
By adhering to this comprehensive guide, you can streamline your Hertz car return at Heathrow Airport and start your onward journey with confidence. Safe travels!