Hertz Car Rental London Heathrow Airport

Our Guide To Renting A Car From Hertz Car Rental Heathrow Airport

Ok, you have a question about Hertz Car Rental at Heathrow Airport, so we have put this fact sheet/guide together to help anyone booking a Hertz rental car at Heathrow Airport.

You can if you like book direct with Hertz at Heathrow Airport or book with us where you get fully inclusive rates, Hertz offer great rental deals through our partnership.

Many of the questions below are what our customers have asked before renting from Hertz Rent A Car in the UK.

If you think of another question before renting your car at Heathrow airport, please drop us a line, and we will add your comments to the site.

About Hertz Car Rental

Hertz is a well-trusted car rental brand that spans the globe. They have built their business by offering customers the very best car rental with innovative ideas. Did you know that Hertz used to be called Rent A Car INC and began life renting a dozen or so Model T Ford cars?

From humble beginnings, they have certainly carved a place in the vehicle rental market as a true global leader.

About Renting A Car From Hertz Car Rental Heathrow

Just remember Heathrow Airport is one of the busiest airports in the world. If you plan your journey in advance, it should all go off without a hitch.

How To Collect My Hertz Rental Car

As you would expect, Hertz, one of the biggest car rental providers in the world, has a rental desk in all five terminals at Heathrow airport. When you land and have gone through the mad business of collecting your luggage, just follow the signs to Rental Cars. Heathrow Airport has clear signs around the terminals directing passengers to the correct areas.

If, however, you are driving or simply returning your Hertz rental car, here are the postcodes you will need for your Sat Nav.

Hertz Car Rental Terminal Locations

Heathrow Terminal 1 – TW6 1AP, The Hertz car rental desk in Terminal 1 is located just as you come out of arrivals.

Heathrow Terminal 2 – TW6 1AP, The Hertz Car Rental desk in Terminal 2 is located on level 1 – Arrivals and Departures B Gates.

Heathrow Terminal 3 – TW6 1QG, The Hertz Car Rental desk in terminal 3 are located on Level 0 opposite Emirates Chauffer Drive Lounge.

Heathrow Terminal 4 – TW6 3XA, The Hertz Car Rental Desk in Terminal 4 is in the arrivals area on level 0

Heathrow Terminal 5 – TW6 2GA: The Hertz Car Rental Desk is in Terminal 5, just as you come out of the customs hall. You cannot miss it.

Hertz Car Rental Courtesy / Shuttle Bus At Heathrow Airport

However, if you arrive later in the day and the car rental desks are closed, please use the Hertz Courtesy Bus to be taken to the Hertz pick-up and return location. The bus stops are located outside the terminals.

Terminal 1 – Bus stop 2

Terminal 2 – Bus stops 7 and 8

Terminal 3 – Bus stop 21

Terminal 4 – Bus stop 2

Terminal 5 – Bus stops 26 and 27.

The Journey time is approximately 15 minutes for Terminals 1, 2, 3 and 4 and less than 7 minutes from Terminal 5.

Just remember that if you are collecting your Hertz Rental Car during peak rush hour, this journey may take a little longer, so allow some time for this.

The Age Requirement To Rent A Hertz Car From Heathrow Airport

So, if you're lucky enough to be aged 25 to 99, no problems. If you are 23 to 24, though, you will need to pay a Hertz young driver fee, currently £36 per day; this is capped at £360, so if you’re hiring a rental car long term, this is the maximum you would be required to pay.

Driver Licence Requirements To Rent From Hertz Heathrow

To hire your car from Hertz Heathrow, you will need a full licence for a minimum of one year with no major endorsements. UK licence holders need to present the photocard part of the licence.

If your driver’s licence is not in the Roman alphabet (i.e. if it is in Arabic, Greek, Cyrillic or Chinese), you will need to bring an International Driving Permit and your domestic licence. An official translation of the license must be presented with the original license for driving licenses from countries not part of the international driving license treaty.

If you’re a UK driving licence holder, you must present your photo card when hiring a vehicle within the UK or the Republic of Ireland. Customers must go to the government website to create a one-time passcode. This passcode is valid for 21 days and must be presented when picking up your rental vehicle.

Please note that Northern Ireland issued licence holders still need to present the paper counterpart.

Do I Need A Credit Card To Rent My Car With Hertz Heathrow Airport

Yes, as with all major rental car providers at Heathrow Airport, Hertz requires you to have a credit card in your name. Hetz Heathrow will pre-authorise the estimated charges of your car rental, along with any deposit needed.

Currently, Hertz Heathrow charges the amount of £200 which will be authorised against your credit card for the duration of the rental.

Your deposit is a guarantee held in the event of damage/theft of the Hertz vehicle. The amount will be automatically released if there is no theft or damage during the rental period.

Please note that this does not represent your total excess liability to Hertz. Please see the section below, which details the excess insurance amounts.

Hertz Heathrow will accept American Express, Diners Club, MasterCard (not prepaid), Visa (not prepaid).

Hertz Heathrow will accept a Debit Card for payment, but there are conditions of debit card use:
The debit card must be in the main driver’s name.
MasterCard or VISA only.

If using a debit card to pay, it must be issued by a bank, and the numbers must be embossed on the card. Please note that the deposit amount will be charged if using a debit card, and associated transaction fees may apply.

You cannot pay using a debit card for full-size, premium or luxury vehicles.
The Maximum rental duration cannot exceed 28 days when using a debit card.
Prepaid and electronic cards (Visa Electron) are not accepted.

If you fail to present a valid credit card, the credit card does not have satisfactory funds available, or the credit card is not in the lead driver’s name, the car rental representative may refuse to release the vehicle.

Insurance Coverage For Your Hertz Rental Car

All rental cars from Hertz Heathrow will be fully insured, so you're completely legal to drive on the UK roads. What will not be covered is the excess in the event of damage or theft to the Hertz Rental Car. The excess amount as this is known by is £1000. You can buy Insurance products to cover this amount and would suggest you do a simple internet search for Excess Reimbursement Insurance Products. Of course, Hertz Rent A Car Heathrow will have insurance products you can buy from them to cover this but can work out to be more expensive than if you were to buy from an outside insurance provider.

Breakdown Assistance

If you are unlucky enough to have a breakdown all Hertz Car Rentals come with free breakdown cover. Someone from the AA or the RAC will attend to try and get you going again. If this fails, you would be provided with a new vehicle to continue your journey.

Fuel

All rental cars from Hertz Heathrow Airport will be supplied with a full tank of fuel. Just make sure you ask what fuel the car take. Petrol or diesel? And be sure to return it full as this is the cheapest way. If you do however not have a chance to fill it up you will be charged an admin fee for refuelling the car.

There are three petrol filling stations located very near Avis at Heathrow Airport:

1. Texaco Bath Road
2. Shell 400 Bath Road, Colnbrook By-Pass
3. Esso Southern Perimeter Road. Heathrow.